Returns & Cancellations

Returns & Cancellations

At orderAcake.ng, we are obsessed with making sure you get total value for every single Naira you spend. We have quality control procedures in place to ensure that only cakes  from verified bakers are sold on orderAcake.ng. However, we understand that sometimes, things can get mixed up.

Returns

Cakes can only be returned for the following reasons:

  • Wrong size of cake delivered
  • Wrong flavour of cake delivered

Cancellation

You can cancel an already placed order. However, this must be done not less than 72hrs (3 days) to scheduled delivery. Also, a 5% fee will be deducted for all cancelled orders and the customer will be duly refunded.